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Customer Experience
It’s not just about support, but about your success.
We offer much more than a regular 24×7 support.
Support
Around the globe and around the clock
Cloud Services
Remote Environment Management and cloud operations
Training
Full suite of in-person and online courses
360 Customer Success
Complete Customer Support Program
Support Services
Software Support
Hardware Support
TAM
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Dalet Support Hub
Your support hub to access the Dalet knowledge base and manage your tickets.
Dalet Support Hub, powered by Zendesk, is a helpdesk application to access the knowledge on Dalet products and manage your requests for assistance at anytime from anywhere. Please sign-in to get the full access to the product documentation.
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Case management
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Knowledge base
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Dashboard
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Notifications
Around the globe and around the clock
Our in-house professional customer service teams provide support and cloud management services, in a follow-the-sun support model. We serve our customers 24x7 from 18 countries in more than 12 languages.
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Main Customer Support Locations